Wufoo

Definition Customer Feedback

We want to delight our customers. Your feedback is really important in helping us continually improve.

Please let us know about your experience of working with us in our 1 minute customer feedback form.

What did you think of the following areas?

You might have lots to say about some areas, and nothing much about others - anything is useful!

(We've avoided the usual 'on a scale of 1-5' stuff as it's far less helpful to us than your actual words).
How efficient were we?
What did you think of our proposal?
What did you think of our initial client survey/interview?
Did you value our Project Management System?
How well did you feel informed of progress?
What did you think to the quality of our work?
Does the finished product meet your goals?
What has feedback been like from your customers?
Did we provide good value for money?
Did we operate with professionalism?
How well did we stick to deadlines?
We're a small company and proud of it - did us being small make a difference?
The positive stuff!
What, if anything, did you feel we did particularly well?

Please just describe 1 or 2 things.
Room for improvement...?
Finding out where we can improve is of enormous value. What do you feel you'd like us to have done better?

Any suggestions for improvement greatly appreciated.
Thanks so much for your time.
Do Not Fill This Out

Wufoo

Definition Customer Feedback

What did you think of the following areas?

The positive stuff!

Room for improvement...?

Thanks so much for your time.